1. THE SELLER
FlawlessCode, d.o.o. is the sole proprietor of the items sold at www.flawless-code.com and the responsible for the services provided in this web.
The owner of this Website is FlawlessCode, d.o.o. Partizanska 13a, Maribor, Slovenia.
2. TERMS OF SALE
By placing an order at FlawlessCode, d.o.o. you are subject to these terms and conditions in full.
In order to purchase, access our services or enjoy our promotions at FlawlessCode, d.o.o. you must be over 18 years of age and have the capacity to contract. It is mandatory to fill in the registration form in full.
When placing an order you undertake that all details you provide to us are true and accurate. FlawlessCode, d.o.o. reserves the right to refuse or exclude any customer not complying with these requirements.
3. BUYING AT FLAWLESS CODE
Users must fill in all required fields at FlawlessCode, d.o.o. to make a purchase.
All prices shown are final prices, expressly including the Value Added Tax (VAT) in those cases that apply, notwithstanding that the user will at all times have detailed information of the price of the product.
Acceptance of present conditions implies conformity with the product, its characteristics and its price.
All orders require the acceptance of prices and product characteristics as detailed in its product description.
In case any product is not available, FlawlessCode, d.o.o. will notify the customer asap, cancelling the order and refunding the amount to the customer.
All our products have a two-year warranty against manufacturing defects.
In case of defective product, the seller should proceed to repair, replace, low the price or resolute the contract, actions which will be complementary for the consumer and user. This gratuity shall include the costs needed to correct the lack of conformity of the defective products, especially the s&h costs, as well as those related to materials and workforce. The seller should respond to the lack of conformity due to defective product that may appear in a 2 weeks period since the delivery.
Before customer and user gets linked to any distance contract, or settled out of the establishment or any correspondent offer, FlawlessCode, d.o.o. will give the needed information about the existence of customer and user post-sale assistance, post-sale services and commercial guarantees, as well as its conditions.
4. PRODUCT PRESENTATION
FlawlessCode, d.o.o. is committed to show and describe the products as accurately as possible.
It can occurs circumstance that the packaging of the ítem you receive does not match the one shown on the product sheet. As there might by production runs that present different wrappings, FlawlessCode, d.o.o. does not undertake to specifically serve the photographed ones.
It is posible to have little variations in the color of the products, which might be caused due to digitalization of the image, to the vizualization and other technical reasons. FlawlessCode, d.o.o. will not be responsible for these variations and deviations.
FlawlessCode, d.o.o. denies all responsibility in case of a mistake, error or omission in said presentation.
Photographs used to illustrate and complement the products description do not belong to the contract obligations.
5. PAYMENT
All orders must be paid using a bank card (Visa, Mastercard or American Express), and PayPal account.
FlawlessCode, d.o.o. will never store card details or bank details of its user in its server. It is not allowed to use data or payment instruments belonging to third parties.
6. PAYMENT SECURITY
FlawlessCode, d.o.o. will use all available means to guarantee the confidentiality and security of the data transmitted through the web and on the website www.flawless-code.com. In the same spirit, the payment platform uses SSL (Secure Socket Layer) security protocols.
7. REFUNDS
Once the item has been received and your refund has been approved and authorized, you will receive a confirmation email notifying that the amount of the product or products to be returned, will be refunded through the same method of payment you used to pay for the order.
The refund will appear in your account balance in the next 7 to 15 working days after you receive the email confirming the refund, although this may vary depending on the conditions of each bank.
8. RESPONSABILITY
FlawlessCode, d.o.o. is committed to give your order as swiftly as possible to the selected transport agency. Nevertheless, FlawlessCode, d.o.o. cannot be held responsible for: damages resulting from a transport malfunctioning, especially for reasons such as industrial actions, traffic congestion and in general any other reason typical of the sector that derivate in delays, loss or theft of the chosen product. For technical failure, that for accidental causes or any other kind may prevent the normal functioning of the service through internet. For lack of availability of the site for maintenance reasons or other that prevent the user to access the service. FlawlessCode, d.o.o. will use all available means to provide the process of selection, payment and shipment of the desired product. Nevertheless FlawlessCode, d.o.o. declines any responsibility for third party causes, fortuitous circumstances and force majeure situations.
9. INTELECTUAL PROPERTY
All the information contained in the website, as well as the graphic design and layout and the code used, is protected by author’s right and other protection rights. These rights belong solely to FlawlessCode, d.o.o. or it’s licences, so it is expressly forbidden any act of reproduction, distribution, transformation or public communication, as well as any type of cession of the whole or part of the website content, and in general of any object that according to current law may be protected by laws of intellectual property.
10. CUSTOMER CARE SERVICE
You can contact FlawlessCode, d.o.o.through Contact form through Social Media.
Our customer support schedule is: Monday to Friday from 9:00 to 16:00 CET
11. LEGAL ACTIONS
FlawlessCode, d.o.o. reserves the right to exert legal actions against the users that violate or infringe FlawlessCode, d.o.o. intellectual and industrial property rights.